Privacy Policy

Effective Date: 9 March 2026

Welcome to Loomi Entertainment Group Limited (“LEG,” “we,” “our,” or “us”). We are committed to protecting the privacy of our clients, visitors, and users of our website at www.loomi.asia or any other website, mobile version of the website, or mobile application operated by Loomi Entertainment Group Limited or its affiliates (collectively, the “Website”). In this Policy, “you” refers to any user who provides information, including Personal Information (as defined below), and uses any features of the Website.

This Privacy Policy explains how we collect, use, share, and protect Personal Information, Usage Information, or any other information you provide. It also explains how you can access and update your Personal Information and make choices about how your information is used. This Policy does not apply to information collected by other means (including offline) or from other sources.

The use of information collected through our Website shall be limited to the purposes outlined in this Privacy Policy.

1. Information Collection by LEG

1.1 Data Controller and Data Processor

LEG controls, collects, owns, and directs the use of Personal Information and Usage Information on its Website. LEG is the data controller and data processor with respect to the information collected on the Website. For any questions regarding this Privacy Policy, please contact us via our Website.

1.2 Legal Basis for Collection and Processing

We collect and process information based on:

  • Your consent at the time of providing Personal Information;
  • Legitimate interests, such as fraud prevention, system security, responding to inquiries, operating our network, and improving our Website;
  • Compliance with legal obligations or contractual necessity; or
  • Protection of vital interests of you or others.

1.3 Basic Information

We may ask for Personal Information that could reasonably identify you, such as your name, email address, company address, and mobile number, when you access the Website or interact with our services. This may include registration, surveys, or other online forms.

1.4 Additional Information

1.4.1 Cookies

LEG may use cookies to understand Website usability trends and improve your experience. Cookies store preferences and help personalize content. You may accept or decline cookies via your browser settings. Declining cookies may affect certain interactive features of the Website.

1.4.2 Information Collected Automatically

We may automatically collect Usage Information, such as your browser type, IP address, and URLs that referred you to the Website. If Usage Information is linked to your Personal Information, we treat it as Personal Information under this Privacy Policy.

1.4.3 Information from Third Parties

We may supplement information collected from you with data from third parties to improve services, tailor content, or provide opportunities relevant to your interests.

1.5 Processing of Data

LEG processes Personal Information and Usage Information to provide the requested services and for legitimate business purposes. Technical and organizational measures are in place to protect your information, including secure storage and encryption where applicable.

1.6 User Rights

Users may:

  • Access, correct, or delete Personal Information;
  • Withdraw consent for processing where applicable;
  • Opt out of promotional communications via the Website;
  • Request transfer of Personal Information to another data controller;
  • Lodge complaints with supervisory authorities.

Requests will be acknowledged promptly and addressed within a reasonable timeframe.

2. Use of Information Collected

2.1 Business Purposes

LEG does not share Personal Information with third parties without consent, except as required by law. We may use Personal Information to:

  • Operate and improve the Website;
  • Create aggregated, anonymized information for analysis;
  • Investigate violations of policies or fraud;
  • Customize content and communications;
  • Confirm eligibility to use services;
  • Notify users about changes to the Website;
  • Comply with legal obligations;
  • Conduct market research and improve service quality;
  • Reinforce our Terms of Use.

2.2 Anonymous Information

Non-identifiable data such as aggregated statistics may be shared with business partners for analysis or industry insights.

2.3 Administrative and Legal Reasons

We may access, use, store, transfer, or disclose information, including Personal Information, to comply with laws, protect our rights, security, or prevent illegal activity.

2.4 Business Transfer

In the event of corporate changes (mergers, acquisitions, restructuring), your information may be transferred to a successor entity.

3. Third-Party Content and Links

The Website does not include or offer third-party products or services.

4. Data Transfer

Your information may be processed in any country where LEG or its affiliates operate, which may have different data protection laws. Appropriate safeguards are in place to protect your information.

5. Data Retention

Personal Information will be retained as long as necessary to provide services. You may request deletion of your information via our Website.

6. Children

The Website is not intended for children under 13. We require parental consent before collecting children’s Personal Information, unless otherwise allowed by law.

7. Security

We implement industry-standard measures to protect your information. However, no system is completely secure, and transmission of information is at your own risk.

8. Compromise of Personal Information

In case of a data breach, LEG will notify the relevant authorities as required by law.

9. Contact & Policy Updates

For questions or concerns about this Privacy Policy, please contact us via our Website. LEG may update this Privacy Policy at any time. Please check this page periodically for updates.

10. Change of Information and Account Cancellation

Users are responsible for maintaining accurate information. Requests to update, rectify, or delete information can be submitted via the Website.

11. Opt-In Communications

Users may opt in to receive promotional communications via the Website.

12. Consent

By using the Website, you consent to the collection, use, storage, and transfer of your Personal Information as described in this Policy. You may withdraw consent via the Website.

13. Governing Law

This Privacy Policy is governed by the laws of the British Virgin Islands. Disputes shall be resolved exclusively in the courts of the British Virgin Islands.

14. Amendment

LEG may update this Privacy Policy. Material changes will be notified via the Website.

15. Contact Information

For any queries or concerns, please contact us through our Website.

© 2026 Loomi Entertainment Group Limited